Terms and Conditions

1. All pets over 10 pounds are allowed on private service only. (no additional cost)
2. Smaller pets caged are allowed on shared / private service (no additional cost)
3. Service animals ride in the cabin and are allowed on shared and private rides. (free)

By completing your online reservation, you are agreeing to your credit card being processed immediately and to the Simcoe County Airport Service Cancellation Policy.

On Airport Shared Ride and Private Vehicle Service, a minimum cancellation notice of 24 hours from scheduled pickup time or flight arrival time applies. Otherwise Fees may apply. The conditions of cancellations within 24 hours is as follows:

1. Day prior to departure: $20 fee
2. On route to pickup: 50% of travel cost.
3. At Time of Departure: 100% of travel cost.

Reservations booked with promotional codes are non refundable.

Promotional codes are valid for a limited time only and conditions may apply.

LUGGAGE IN EXCESS OF ALLOWANCES STATED BELOW WILL BE SUBJECT TO ADDITIONAL CHARGES OR MAY REQUIRE PRIVATE SERVICE AT Simcoe County Airport Service's DISCRETION. PASSENGERS ARE REQUIRED TO ASSIST THE DRIVER IN LOADING AND UNLOADING ALL OVERWEIGHT AND OVERSIZED ITEMS. Simcoe County Airport Service RESERVES THE RIGHT TO REFUSE TO CARRY ANY EXCESS OR OVERWEIGHT LUGGAGE THAT HAS NOT BEEN PRE-ARRANGED.

Simcoe County Airport Service is not liable for the loss or damaged luggage.

Passengers are responsible to ensure proper identification is attached to each piece of luggage including: Full name, complete home address, telephone number and e-mail address.

Passengers must identify their luggage to the driver during the loading and unloading process.